Zero-Tolerance Policy for Intoxicating Substances
Luxe enforces a strict zero-tolerance policy regarding the use of alcohol and drugs. The possession, consumption, or intoxication of alcohol or illegal substances is strictly prohibited. Any violation, including being under the influence of illegal drugs or alcohol, undermines the safety and professionalism we uphold.
The use or possession of controlled substances, including alcohol and drugs (legal or illegal), or testing positive for such substances, is prohibited for all employees while operating Luxe vehicles.
In the event of an accident, you may be required to participate in immediate drug and alcohol testing.
Complaints to the City of Dallas (Ordinance 29696)
If you wish to file a complaint with the City of Dallas, please call 311.
ADA compliant vehicle request
Wheelchair accessible vehicles are available upon request. Luxe is proudly partnered with several companies who have ADA compliant vehicles and will work to accommodate your request, or ensure you are in the hands of a company who can accommodate.
Operating Authority Contact Information:
- Partner: Phillip Billingsley
- Phone: 254-212-9186
- Email: info@luxe-limos.com